General Terms and Conditions (AGB)
1. Scope of Application
These General Terms and Conditions (AGB) apply to all contracts concluded between Daniel Steblin (operating as VerifyShip) (hereinafter "Provider") and the customer (hereinafter "Customer") for the use of the SaaS platform VerifyShip.
Deviating terms and conditions of the Customer are not recognized unless the Provider expressly agrees to their validity in writing.
2. Subject of the Contract
The Provider operates a web-based software platform (Software as a Service - SaaS) that verifies and tries to correct customer addresses.
The Provider grants the Customer the non-exclusive, non-transferable right to use the software during the term of the contract via the internet for their own business purposes.
The specific scope of services results from the service description on the Provider's website and the selected subscription plan.
3. Registration and Conclusion of Contract
The contract is concluded by the Customer's registration on the Provider's website. By clicking the "Register" or "Sign Up" button, the Customer makes a binding offer to conclude a contract. The Provider accepts this offer by activating the Customer's.
The Customer must provide truthful and complete information during registration. The Customer is obliged to keep their access data confidential and protect it from access by third parties.
4. Prices and Payment Terms
The current prices applicable at the time of order apply. All prices are in euros and include the applicable statutory value-added tax.
Payment is made in advance for the selected subscription period (monthly, annually, etc.) via the payment methods offered by the Provider.
In the case of payment default, the Provider is entitled to block access to the service after a written reminder with a grace period of 14 days.
The Provider reserves the right to adjust prices with a notice period of 4 weeks. In this case, the Customer has a special right of termination.
5. Contract Term and Termination
The contract term depends on the selected subscription model and begins with account activation.
Unless otherwise agreed, the contract is automatically renewed by the selected period (e.g., one month or one year) unless terminated by either party with notice of 3 days before the end of the respective contract period.
The right to extraordinary termination for good cause remains unaffected. Good cause exists in particular if:
- The Customer violates essential contractual obligations
- The Customer is in default with payments for more than 30 days
- Insolvency proceedings are opened against the Customer's assets
Termination must be made in text form (e.g., email) to the contact address specified in the imprint.
6. Availability and Maintenance
The Provider strives for the highest possible availability of the service but does not guarantee uninterrupted availability. The average availability is 99% per year.
Planned maintenance work will be announced in advance if possible. The Provider will endeavor to perform maintenance work during times of low usage.
Interruptions due to force majeure, third-party fault, or technical problems outside the Provider's control do not entitle the Customer to claims for damages or price reductions.
7. Data Protection and Data Security
The Provider processes personal data in accordance with the applicable data protection regulations, particularly the GDPR. Details can be found in the Privacy Policy.
The Provider implements appropriate technical and organizational measures to protect Customer data from loss, destruction, manipulation, and unauthorized access.
The Customer is responsible for the regular backup of their data. The Provider recommends regular exports of important data.
8. Customer Obligations
The Customer is obliged to:
- Use the service only for lawful purposes
- Not violate any third-party rights (particularly copyrights and personal rights)
- Not upload malware, spam, or other harmful content
- Not attempt to bypass security mechanisms
- Keep their access data confidential
- Immediately report security vulnerabilities to the Provider
In case of violations of these obligations, the Provider may block access to the service and extraordinarily terminate the contract.
9. Rights of Use and Intellectual Property
All rights to the software, website, and content provided by the Provider remain with the Provider or its licensors.
The Customer receives only the right to use the service as contractually agreed. Any other use, particularly reproduction, distribution, or making available to third parties, is not permitted.
The Customer retains all rights to the content and data they upload to the service. The Customer grants the Provider the right to process this data to the extent necessary to provide the service.
10. Liability
The Provider is liable without limitation for damages resulting from injury to life, body, or health as well as for damages based on intentional or grossly negligent breach of duty by the Provider, its legal representatives, or vicarious agents.
For damages resulting from the violation of essential contractual obligations (cardinal obligations) through simple negligence, the Provider's liability is limited to the typically foreseeable damage. In this case, liability is limited to [amount, e.g., "the annual subscription amount"].
The Provider is not liable for data loss to the extent that the damage is due to the Customer's failure to perform regular data backups.
Liability under the Product Liability Act remains unaffected.
11. Changes to the Terms and Conditions
The Provider reserves the right to change these Terms and Conditions. Changes will be communicated to the Customer by email at least 4 weeks before they take effect.
If the Customer does not object to the changes within 4 weeks of notification, the changes are considered accepted. In the event of an objection, the Provider has the right to terminate the contract extraordinarily.
12. Final Provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
If the Customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is Limburg, Germany.
Should individual provisions of these Terms and Conditions be or become invalid, this does not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.
13. Contact
For questions about these Terms and Conditions, please contact:
Daniel Steblin
Email: contact@verify-ship.com
Last updated: 1.12.2025